What we mean is that when people are feeling peckish or searching for a place to relax with a drink in hand, they look up reviews, menus, and other information about local eateries on social media platforms like Instagram and Facebook. After that point, clients opt to use the service.
Certainly, you, as a restaurant owner, need to be aware of this
Potential buyers will check with their social media networks to ensure they made the right choice. Roughly seventy-five percent of consumers said they were inspired to buy by something they saw on social media.
A restaurant’s presence on social media may not be enough without an all-encompassing system for monitoring and managing that presence.
Without further ado, let’s get into the meat of this social media marketing for eateries guide.
Fast Facts About the Social Media Promotion of Eating Establishments
According to a study conducted in 2022, the average user spends 147 minutes per day on social media. With so many people spending so much time on social media, there is a huge opportunity for restaurants to reach as many people as possible with strong, well-planned social media marketing campaigns.
According to another survey, nearly half of American diners (45%) have tried a new restaurant after reading about it on social media.
Social Media Today found that 30% of young adults would rather not eat at a restaurant with an unappealing or inactive Instagram account.
Promotional Opportunities For Restaurants Using Social Media
For restaurants to succeed at social media marketing, they need to be able to think on their feet, maintain a strong digital focus, and create a warm and inviting social media presence.
Rapid Increase in Profits
Sales in a restaurant tend to increase when the needs of the customers are met promptly and the owners take an active role in the situation. And they can accomplish all of this with the help of an innovative social media management platform like Statusbrew.
With the help of social media monitoring software, you can keep tabs on your customers’ online activities. As a result, they have more mental bandwidth for high-priority tasks and less for those that don’t quite need as much attention. Because of this, when businesses prioritise their work, they see an increase in revenue.
Establish a Web Presence
As a restaurant owner, you might have a website or a Google Maps Location, but are these really enough? In short, NO! A captivating social media presence on platforms like Instagram and Facebook is also required. If you don’t have a strong online presence, your rivals will have an easier time stealing your customers.
Keep your services open and up-to-date
Earning patrons’ confidence is essential when promoting a restaurant on social media. Viewers of your restaurant’s social media pages will likely be curious about the menu items, drinks, specials, atmosphere, decor, deals, and prices listed there.
The customer may flash the warning symbol if any advertised social media feature turns out to be inaccurate. As a result, eating establishments must maintain a contemporary and open demeanour.
Update Us With the Latest Details
Promote any new specials—ladies’ night, free drinks all night, or a percentage off the bill—on your restaurant’s social media pages. You could be at a loss if you let even one opportunity pass without sharing something exciting with your social media followers.
Maintain Direct Contact With Your Clientele
Customers benefit from two-way communication when they are given the opportunity to express their preferences, clarify any questions they may have, and share their thoughts and opinions. Customers can demonstrate their dedication to the service and the restaurant can develop lifelong relationships with them if they are welcome to express any concerns or questions they may have.
This can be accomplished via the comments and private messages.
Bring Some Real Life To The Restaurant
The credibility of an eatery’s online presence rests on the strength of the information it provides. Conspicuous branding, interesting writing, and timely hashtags all speak to your professionalism. While there is no such thing as the perfect social media post, there are some things to keep in mind when promoting a restaurant online.
Improve Interactions With and Satisfaction Among Customers
Marketing a restaurant on social media requires more than just posting photos and videos; there are many considerations when managing the restaurant’s social media profiles.
If social media platforms like Instagram and Facebook are only used for posting, they will hardly serve the purpose of increasing engagement and experience, so experts need to work towards improving these metrics.
This is not enough, but it is not the end of the social media possibilities for promoting restaurants in 2023.
Instagram’s growing popularity means that it will play a role in people’s choice of restaurants. If you own a restaurant, you know how important it is to filter your social media feeds to only show the highest quality dishes and drinks.
Important insight!
For both positive and negative feedback left on your restaurant’s social media profile, you can respond immediately without switching between accounts.
In addition, Statusbrew lets you maintain your leadership position by giving you a hand wherever it counts most: with social media, clients, and employees.